Below are the documents needed for Customer Experience. Click the links to download them. Here you will find:
- Customer Experience Class Needs: Read this FIRST.
- Your Countdown for Success
- Customer Experience Class Flier: Download the one for your instructor and edit the date, RSVP and location info
- Prework: 3-5 days prior to the class use the email template below to send pre-work class materials to students
- Customer Experience Student Manual – Make one copy for each student; front & back works best.
- Load these on to a laptop for the instructor:
- CES Class Roster: email to email@example.com after the class
- CES Course Evaluation: email to firstname.lastname@example.org after the class